Get in touch
Talk to a real human
Whether you have a question before buying, need help with your customisation, or just want to say hello — we are here.
General & Support
hello@onetouchinvite.com
Reply within 1 business day, Mon–Sat.
Refunds & Billing
hello@onetouchinvite.com
Include your Order ID for fastest resolution.
[Add WhatsApp number]
Mon–Sat, 10 AM – 7 PM IST.
Phone
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For urgent wedding-day issues only.
Registered business
One Touch Invite
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India
GSTIN: [Add GSTIN if registered]
Quick answers
I just paid but I do not see my order. What should I do?+
Wait 5 minutes for the payment webhook to settle, then refresh your dashboard. If still missing, email us with your Razorpay payment ID and we will create your order manually within an hour.
Can you build me a fully custom template?+
Yes — write to us with your reference designs and timeline. Custom templates start at ₹15,000 and take 2–3 weeks.
Do you offer same-day support on the wedding day?+
Yes. Use the WhatsApp number above between 10 AM and 11 PM IST. We have on-call coverage for live wedding events.
Can I see a demo before buying?+
Every template has a public live demo linked from its product page. Try the customisation form too — we unlock it after purchase, but you can preview the design end-to-end first.