Terms of Service

These Terms of Service ("Terms") form a binding legal agreement between you and One Touch Invite ("we", "us", "our") — operated by [Registered legal entity name] — governing your access to and use of onetouchinvite.com and all subdomains, templates, and related services (collectively, the "Service"). By creating an account, purchasing a template, or using the Service in any way, you confirm that you have read, understood, and agreed to these Terms in full. If you do not accept these Terms, you must not use the Service.

1. About the Service

One Touch Invite is a Software-as-a-Service platform that sells customisable, hosted digital wedding invitation websites. Each template is delivered as a unique, shareable webpage hosted on our subdomain. The Service is purely digital — no physical goods are manufactured, packaged, or shipped.

2. Eligibility & Account

You must be at least 18 years of age and legally capable of entering a binding contract under Indian law to use the Service. By registering, you represent and warrant that you meet this age threshold. We reserve the right to suspend any account we reasonably believe belongs to a minor.

You agree to provide accurate, current, and complete information during registration and checkout. You are solely responsible for safeguarding your password and for all activity that occurs under your account. Do not share your login credentials with anyone.

3. Purchase & Payment

Templates are sold on a one-time payment basis at the price displayed at checkout. The price shown is the final price — no hidden charges. Payments are processed exclusively through Razorpay (PCI-DSS compliant). We do not store your card, UPI PIN, or net-banking credentials at any time.

Optional add-ons such as annual hosting renewals (₹500/year), premium features, and custom structural requests will be billed separately and disclosed before charging.

4. Delivery & Service Activation

On successful payment, your order is created and the customisation form for your purchased template unlocks immediately in your dashboard. The product is "delivered" the moment that access is granted — typically within seconds of payment confirmation, and in any event within 1 hour. There is no physical shipment.

Once you publish your invite, it is hosted at no extra cost for twelve (12) months from the publish date. Continued hosting beyond this period requires renewal at the prevailing rate.

5. Concierge Edit Support (post-publish)

You may edit your invite yourself anytime from your dashboard — changes appear instantly on the live URL. As an additional service, we also offer a free concierge edit channel: email hello@onetouchinvite.com with your Order ID and we will reply with a structured edit-request form. Once the completed form is received, we apply the changes to your published invite within 24 hours.

This concierge service covers content edits only (text, dates, photos, RSVP fields). Structural redesigns, layout changes beyond the template, or new sections are treated as custom work and quoted separately. We do not edit on your behalf outside of this defined channel — informal edit requests in chats, on social media, or by phone will be redirected to email.

6. Licence to Use the Template

Subject to your full payment and continuing compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, single-use licence to use one (1) template instance for one personal wedding event of your own family. This licence does not transfer ownership of the template or any underlying intellectual property.

You may NOT, under any circumstances:

• Use the template for more than one wedding or for a third party's wedding.
• Resell, redistribute, sublicense, white-label, or transfer your purchased template (free or paid) to any other person or business.
• Use the template for commercial, agency, or client work of any kind.
• Copy, reverse-engineer, decompile, or recreate the template's design, code, animations, or visual identity.
• Remove, alter, obscure, or modify any watermarks, IP markers, copyright notices, or identifying elements embedded in the template by us.
• Upload or share the template files on any third-party platform, marketplace, or public forum.

7. Intellectual Property

All template designs, source code, animations, illustrations, brand elements, marketing materials, copy, and platform software (collectively, the "IP") are the exclusive intellectual property of One Touch Invite and its licensors. The IP is protected under:

• The Copyright Act, 1957 (India)
• The Information Technology Act, 2000 (India)
• The Trade Marks Act, 1999 (India)
• International copyright treaties and conventions including the Berne Convention

Any unauthorised copying, modification, redistribution, reverse engineering, or commercial exploitation of the IP — within India or abroad — will result in immediate legal action, including civil damages, criminal prosecution, permanent injunctions, and recovery of legal costs. We monitor for template misuse and act swiftly on every confirmed violation.

You retain ownership of the personal content you upload (your names, photos, music, wedding details — collectively, "Customer Content"). By uploading, you grant us a worldwide, royalty-free licence to host, store, transcode, and display that content solely to operate the Service for you and your guests.

8. Customer Content & Acceptable Use

You represent and warrant that you own or have the necessary licences for all Customer Content you upload, and that the content does not infringe any third-party rights or violate any law. You agree not to upload content that is unlawful, defamatory, obscene, hateful, sexually explicit, or harmful to minors.

You agree NOT to use the Service to:

• Send spam, phishing messages, or unsolicited communications.
• Distribute malware or attempt to compromise the security of the platform.
• Scrape, crawl, or harvest data from the platform other than your own data.
• Impersonate another person or misrepresent your affiliation.
• Conduct any activity that places undue load on our infrastructure.

We reserve the right to remove any content and suspend any account that violates these Terms, without prior notice and without refund.

9. Background Music & Third-Party Content

If you upload background music to your invite, you are solely responsible for ensuring you have the legal right to use that music (original composition, royalty-free licence, public domain, or written permission from the rights holder). One Touch Invite is not a music licensing service and accepts no liability for copyright claims arising from music you upload. We will remove infringing audio on receipt of a valid takedown notice.

Most modern browsers restrict autoplay of audio. Music will play only after the visitor manually interacts with the play control. We are not responsible for browser-level playback restrictions.

10. Custom Structural Changes

Any request to change the structural layout, add new sections, change the colour palette beyond the in-app controls, swap fonts, or commission new illustrations is treated as a custom request. Custom requests:

• May incur an additional fee, quoted in advance and payable via a separate Razorpay link.
• May be declined at our discretion based on workload and feasibility.
• Have no fixed turnaround time unless explicitly agreed in writing.

11. Hosting, Bandwidth & Performance

Free hosting is provided for twelve (12) months from publish, at standard usage levels appropriate for a typical wedding (up to ten thousand page views per month). If your invite generates traffic significantly above standard usage — for example, if it is shared on a viral channel — we reserve the right to throttle, request a paid hosting upgrade, or temporarily unpublish the invite to protect platform stability for other customers.

We are not liable for downtime, latency, or service interruption caused by third-party providers including but not limited to Vercel, Railway, Supabase, Cloudinary, Razorpay, Google, your internet provider, or your guests' devices and browsers.

12. Marketing Claims & Disclaimers

Pricing comparisons we publish (for example, comparisons against Missing Piece or other invitation services) are illustrative only, based on broadly comparable services at the time of publication. They do not constitute a guarantee of equivalence in design, features, or scope. Aesthetic preferences are subjective.

Any statement that an invite can be edited or published "in 10 minutes," "instantly," or within any specific timeframe is a best-case illustration. Actual time depends on your familiarity with the dashboard, internet speed, device performance, and the volume of content you customise. We do not guarantee completion within any stated timeframe.

13. Refunds

Refund eligibility is governed by our Refund & Cancellation Policy, which forms an integral part of these Terms. In summary: a 100% refund is available within 48 hours of purchase if and only if you have not yet published. After publish, or after 48 hours, no refund is available except in cases of verified technical failure or duplicate payment. Read the full policy before purchasing.

14. Chargebacks

Filing a chargeback through your bank without first attempting to resolve the issue with us is a breach of these Terms. We retain full transaction, IP, and platform-usage records for every order and will defend any chargeback raised against a valid purchase with this evidence. Pending chargebacks may result in immediate suspension of your account and unpublishing of your invite. Confirmed fraudulent chargebacks may be referred to law enforcement and to credit bureaus, and may result in permanent ban and recovery of legal fees.

15. Customer Conduct & Support Scope

Support is provided on a best-effort basis through email at hello@onetouchinvite.com. We aim to reply within one (1) business day. Requests outside the standard scope may require additional time, may not always be feasible, and may be offered as a paid service depending on complexity.

We expect respectful communication. We reserve the right to limit, suspend, or permanently end support — and the underlying account — in cases of abusive, derogatory, threatening, or otherwise inappropriate communication directed at our team. No refund is owed in such cases.

16. Service Availability & Modifications

We aim for high uptime but do not guarantee uninterrupted access. We may schedule maintenance, suspend the Service for security or legal reasons, or modify features at our discretion. We may add, remove, or change template features over time as part of regular improvement; such changes are not defects and do not entitle you to a refund or replacement.

17. Account Inactivity & Unpublished Orders

Orders that remain unpublished for more than twelve (12) months from purchase may be archived. Archived orders can be restored on request within a further twelve (12) months. After twenty-four (24) months of total inactivity, we may permanently delete the order and any associated draft content. We will email a warning before permanent deletion.

18. Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service is limited to the amount you actually paid us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost goodwill, lost guest attendance, or any wedding-related coordination losses, even if we were advised of the possibility of such damages.

19. Indemnity

You agree to indemnify, defend, and hold harmless One Touch Invite, its founders, employees, and partners from any claim, damage, loss, liability, cost, or expense (including reasonable legal fees) arising out of or related to (a) Customer Content you uploaded, (b) your breach of these Terms, (c) your violation of any law or third-party right, or (d) your misuse of the Service.

20. Termination

We may suspend or permanently terminate your account if you breach these Terms, abuse the Service or its support, engage in fraudulent payment activity, infringe our intellectual property, or upload prohibited content. Termination is at our sole discretion and does not entitle you to a refund outside the limited cases described in our Refund Policy. You may close your account at any time by emailing us — closure does not refund prior purchases.

21. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be notified via email or a prominent notice on the Service. Continued use after the effective date constitutes your acceptance of the revised Terms.

22. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. All disputes — whether domestic or international — arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts at [City, State], India. You waive any objection to that jurisdiction on grounds of inconvenient forum.

23. Severability & Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. These Terms, together with the Privacy Policy and the Refund & Cancellation Policy, constitute the entire agreement between you and One Touch Invite and supersede all prior understandings.

24. Contact

Questions about these Terms? hello@onetouchinvite.com